Its common knowledge that customers have been deserting Uchumi for the competitors like Tuskys, Naivas and Nakumatt because of empty shelves, and poor customer service. “Uchumi used to be ‘the’ supermarket. But now there is no variety and it looks more like a kiosk with a few goods on its shelves.
It’s sad to see a revered authentic Kenyan brand like Uchumi in its current state. The once vibrant supermarket became victim of prolonged mismanagement from the Kirubis’ to the Cianos’.
The result is a company that is a shadow of its former self.
They’ve been having issues with suppliers and have even been forced to close several branches and even the Ugandan branches goods being auctioned.
Since it would be embarrassing to have empty shelves in their stores, Uchumi has been forced to improvised as seen in this photos circulating on social media of shelves filled up with pop corns.
I think the only person smiling is the popcorn supplier.
Have a look at this photos.