Safaricom has firmly denied any role in the controversial arrest and subsequent death of Albert Omondi Ojwang, whose passing while in police custody has ignited national outrage and political tension across Kenya.

In an official statement on Tuesday, Safaricom CEO Peter Ndegwa addressed the growing speculation following remarks made by former Attorney General and ex-Public Service Cabinet Secretary Justin Muturi.

Muturi allegedly suggested that Safaricom may have shared sensitive customer data with law enforcement agencies, contributing to Ojwang’s arrest.

"First and foremost, we extend our deepest condolences to the family and friends of the late Albert Omondi Ojwang," Ndegwa stated. However, he firmly dismissed any claims linking the telecommunications giant to the incident, emphasizing, "At no point did Safaricom engage with any security agency regarding the investigation or arrest of Albert." He added that the company only became aware of the situation through media coverage.

Ojwang, a 31-year-old social media activist, died under suspicious circumstances in police custody. An autopsy later ruled his death a homicide, contradicting earlier police claims of suicide. His death has fueled accusations of extrajudicial killings and led to widespread calls for justice from human rights organizations, opposition leaders, and the general public.

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Safaricom, Kenya’s largest mobile network provider, acknowledged that while law enforcement occasionally requests access to communication data for investigations, such requests are handled strictly within legal frameworks and with full respect for data privacy.

Calling for calm amid rising political tensions, Safaricom urged Kenyans to seek transparency and hold relevant authorities accountable. The company also reaffirmed its unwavering commitment to customer data protection, assuring users that their privacy remains a top priority.

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