As per the Directorate of Criminal Investigations (DCI), Kenyans would no longer need to schedule a fingerprinting appointment when requesting the police clearance certificate, formerly known as the certificate of good conduct.
The DCI said on Tuesday that citizens who want the certificate would merely need to produce the necessary documentation at any centre.
The multi-agency group stated the mechanism that required one to arrange for a day to have their prints taken had been eliminated from the eCitizen platform to streamline services and do away with the laborious process.
A message component stated, "You are no longer required to set a fingerprinting date while applying for the Authorities Clearance Certificate (formerly Good Conduct)."
That section in the portal requires; applicants to bring their printed Orders gradually through copies, payment vouchers, and original ID cards to their nearby fingerprinting facility.
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The government agency added that the same system, which was previously exclusively accessible at the DCI headquarters, will now also be accessible in Huduma Centers throughout the nation.
The DCI noted, "To avoid long lines, city residents are reminded that this service is similarly available at the Huduma Centers."
Furthermore informed me that the premises would only be open for the service mentioned above from 7 am7 am to 3 pm3 pm were applicants who still wanted to pick up their certificates from the DCI headquarters on Kiambu Road.
SimilarlySimilarly, DCI recommended that applicants download and retain printed copies of their paperwork on hand because they will be deleting the certificates from the eCitizen website after six months.
"Please note that PCC applicants can access the fingerprinting service from 7 am7 am to 3 pm3 pm if DCI Headquarters is their chosen centre. The statement continued that only those residing in the centre get the service after three pm3 pm.
who seek to use the certificate for a longer period are advised to download and keep printed copies to avoid future frustrations.
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"Your certificate is removed from your eCitizen account after six months. Hence, applicants who wish to use the certificate for a longer term must download and maintain printed copies to prevent future difficulties.
Citizens have criticised inadequate service delivery over the past few months when applicants must wait weeks or months before taking their fingerprints.
